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Protect Your Business from Phone System Failure.
Office phone systems (or PBXs) are a vital part of most businesses, but are frequently overlooked when planning for a disaster. An interruption in phone service means your potential customers, existing customers, and affiliates can't reach you and may become worried about your reliability. Your PBX going down for even a short period of time can cost your business thousands of dollars in missed opportunities and damaged reputation.

That's why we offer automated PBX failover to a fully-hosted virtual phone system. CloudPBX Disaster Prevention Plan is an automated PBX failover service offered by GATEWAY TELNET in cooperation with FreedomVoice. Using a hosted virtual office phone system, GATEWAY TELNET can provide you with the security that, should your PBX go down, you can continue to receive calls at alternate emergency numbers (e.g. cell phones) until your PBX is again available. This system is configured to mimic your existing PBX and make the entire process transparent to your callers.

How Does It Work?
When your PBX goes down during a disaster, your carrier should get a response of either "Ring No Answer" or "All Trunks Busy" when trying to send you calls. Both errors mean that your customers and associates can't reach you and that you're losing money with every passing second.

With GATEWAY TELNET's Disaster Prevention Plan, GATEWAY TELNET will assist you to coordinate with your carrier to automatically failover your main line in these situations to a fully-hosted virtual PBX. This equipment-free phone service is designed to mimic the recordings and extensions of your normal PBX so that your customers won't know that your PBX is down.

Forwarded calls are sent to emergency numbers (e.g. cell phones) and voicemail messages are automatically delivered to you and your employees by email. As a hosted solution, this service is impervious to disasters in your local area and will continue to route calls and take messages until your PBX comes back online.